We are excited to welcome an experienced and motivated Level 2/3 Support Engineer to our team. This full-time role will be a full time working from office where you will provide a mix of remote support to our clients and occasional on-site support to our clients. This role will suit an efficient, customer-focused engineer looking to grow with us as we expand our Global presence.
Must Have
Full Working rights to work in Australia
Minimum 4 years of relevant experience
Work Location: Castlehill
· Standard 3rd level support, both remotely and occasionally onsite
Proficient in the following technologies:
o Microsoft Windows Server and desktop operating systems
o Microsoft Active Directory, Exchange, RDS
o Office 365 and Azure AD
o Networking and firewalls
o Enterprise storage devices
o VOIP Telephony
o Backup and Recovery
o Virtualisation
· Troubleshooting and maintenance of IT equipment and Network infrastructure.
· Understanding of network infrastructure, DC, DNS, DHCP, IP
· Windows OS Server and Client
· Solid understanding of switching and routing
· Familiar with windows installation, upgrading and troubleshooting.
· Onsite and offsite Backup monitoring
· Cloud technologies- Azure / AWS
· Advanced networking with understanding of Modem / Routers